Sr. Manager, Product Training

Title: Sr. Manager, Product Training

Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Key Accountabilities:

• Manage and coordinate North and South American technical training for C&I, Mining, Marine, Onsite Energy and Oil & Gas engines and systems
• Manage the training center business operation and drive efficiencies and maximize profits
• Manage training curriculum for mtu products in line with the global training strategy and the new learning management system including, but not limited to e-learning, videos and PowerPoint presentations.  Ensure content and quality are in line with corporate guidelines.
• Oversee customer invoicing on a scheduled basis per Finance Department requirements
• Plan, develop, conduct and control training schedules and contents for distributors, and ensure needs are fulfilled
• Plan, develop, and control training on a periodic basis and negotiate class costs (flight, hotel, etc.) with customers, and vendors
• Ensure that the required training facility, tools, product, materials, etc. are in place on an on-going basis for scheduled training classes
• Publish training schedules on the Business Portal that are in line with global and local processes
• Oversee and audits external (primarily distributors / marine defense) training centers and trainers on a regularly scheduled basis
• Schedule Trainer Update Meetings for RRSA trainers on an annual basis
• Participate in Global Trainer Update Meetings with RRPS on an annual basis
• Participate in distributor meetings and any other RRPS internal meeting as required
• Recruit employees, assign, direct, and evaluate their work, and oversee the development and maintenance of staff competence
• Confer with management personnel to establish quality control and production standards, develop budget and cost controls and prepare reports on progress and potential issues
• Perform administrative functions such as reviewing and writing reports, preparing budgets, approving expenditures, enforcing rules and making decisions about the purchase of materials or services
• Review financial statements and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and improvement
• Implement good housekeeping practices
• Promote and support a safety culture.
• Promote a compliance culture in area of responsibility, and live the letter and the spirit of the Rolls-Royce code of Conduct
• Perform special projects as needed

Basic Requirements:

• Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time
• Bachelor’s degree in mechanical, industrial, electrical engineering, or technology and 7 years of experience in technical service and/or customer support; or 11 years of experience in technical service and/or customer support
• Ability and willingness to travel - domestic and international, about 25% to 30% of the time

Preferred Qualifications:

• Proven leadership and business management skills
• Excellent knowledge of mechanical or electrical engines and tools, including their designs, controls, uses, repair, and maintenance, including major engine overhaul and the tune-up of diesel engines and components
• Excellent analytical and creative problem solving skills, when problems are very complex
• Excellent organizational, planning and follow up skills
• Strong ability to read and interpret blueprints, technical drawings, schematics, and computer-generated reports
• Strong oral, written and presentation communication skills
• Strong interpersonal skills and the ability to work effectively with others
• Strong self-starter with the strong ability to work extended periods without supervision
• Proficient with PC and MS Office Suite.
• Knowledge of RRSA Policies, processes and procedures
• Foreign language skill - German

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

Service Operations $114,228 - $185,621-Annually Canton, MI

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.